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Welcome to Deals Stylo Vex Store (“we”, “our”, or “us”). These Terms and Conditions govern your use of our website stylovex.com and all purchases made through it. By accessing our site and making purchases, you agree to these terms in full.
Sustainable Fashion Commitment: At Deals Stylo Vex Store, we combine style with sustainability. Our terms reflect our commitment to ethical practices, just as our collections reflect our commitment to sustainable fashion.
1. Website Use
1.1 Eligibility
You must be at least 18 years old or have parental consent to use our website and make purchases. By using our site, you confirm you meet these requirements.
1.2 Account Responsibility
If you create an account, you are responsible for:
- Maintaining the confidentiality of your login details
- All activities under your account
- Providing accurate and current information
1.3 Acceptable Use
You agree not to:
- Use our site for any unlawful purpose
- Attempt to gain unauthorized access to our systems
- Disrupt the functionality of our website
- Use automated systems to extract data without permission
2. Products and Services
2.1 Product Descriptions
We take care to accurately describe our sustainable fashion items including:
- Culottes
- Linen Shorts
- Shirts
- Shorts
- T-Shirts
- Vests
However, slight variations in color or texture may occur due to monitor settings or the natural characteristics of sustainable materials.
2.2 Availability
All items are subject to availability. If an item becomes unavailable after you place your order, we will notify you promptly.
2.3 Pricing
Prices are shown in GBP and include VAT where applicable. We reserve the right to adjust prices but will honor the price at the time of your order.
3. Orders and Payments
3.1 Order Process
Placing an order constitutes an offer to purchase. We confirm acceptance when we send your order confirmation email.
3.2 Payment Methods
We accept:
- Visa
- MasterCard
- JCB
- PayPal
You confirm that the payment method you use is yours or you have authorization to use it.
3.3 Shipping
We offer:
- Standard Shipping (£12.95): Via DHL or FedEx, delivered in 10-15 business days after dispatch
- Free Shipping: For orders over £50 via EMS, delivered in 15-25 business days after dispatch
We process orders within 1-2 business days. Delivery times are estimates and not guaranteed.
3.4 Delivery Areas
We ship worldwide except to certain Asian countries and remote regions. International customers may be subject to customs fees which are the customer’s responsibility.
4. Returns and Refunds
4.1 Return Policy
We accept returns within 15 days of delivery. Items must be:
- In original condition (unworn, unwashed)
- With tags attached
- In original packaging
Exception: For hygiene reasons, we cannot accept returns on vests unless defective or incorrect.
4.2 Return Process
Follow our 4-step return process outlined in our Returns Policy. Customers are responsible for return shipping costs unless the item is defective or incorrect.
4.3 Refunds
Refunds are processed to the original payment method within:
- Credit/Debit Cards: 5-10 business days
- PayPal: 3-5 business days
Original shipping fees are non-refundable except for defective/wrong items.
5. Intellectual Property
All content on our website (logos, text, images, designs) is our property or used with permission. You may not:
- Reproduce any content without permission
- Use our brand name or designs for commercial purposes
- Claim our products as your own designs
6. Limitation of Liability
To the extent permitted by law, Deals Stylo Vex Store shall not be liable for:
- Indirect or consequential losses
- Delays in delivery beyond our reasonable control
- Minor variations in product appearance from website images
- Customs fees or import restrictions
Our total liability for any claim related to your order shall not exceed the order value.
7. Privacy
Your privacy is important to us. Our Privacy Policy explains how we collect and use your personal information in line with our sustainable and ethical values.
8. Changes to Terms
We may update these terms periodically. The current version will always be available on our website. Continued use after changes constitutes acceptance.
9. Governing Law
These terms are governed by English law. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
10. Contact Us
For questions about these terms, please contact:
Deals Stylo Vex Store84 Beacon St
Lichfield, GB CH5Z 3HA
Email: [email protected]
Our Promise: Just as we carefully craft our sustainable fashion collections, we approach every customer interaction with attention to detail and respect. We’re committed to resolving any issues fairly and promptly.
